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news blog > article

We aim to do the right thing for players

December 19, 2024 Posted by NC Lottery at 11:54 AM
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When you play our games, we want you to know that we want you to have fun and play smart. From the way we design and advertise our games to the tools we develop to help folks be in control of their play, our commitment to responsible operations rests at the heart of everything we do.

In fact, we just put the way we market and sell our games to the test. And we passed.

Your lottery just achieved again a certification for operating as one of the most responsible lotteries in the world. That means, based on an assessment by experts in responsible gaming, we have put in place the best practices know at this time for protecting our players and work to continuously improve them.

Take our new Play Smart program, as one example of that. Play Smart is your go to place for all things lottery. You can discover new ways to win, set limits, and make the most of your play.

Check out the website to find new games, videos, and interactive activities that empower winning decisions.

The commitment to caring about players and our state is our promise to all North Carolinians. We live up to that promise every day by striving to be one of the most responsible lotteries in the world.


14 COMMENTS

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1/10/2025 08:20 - Latandra V.

With online games, I'll see winners names and amounts scrolling when I'm online. Are these winners who won and then requested to cash in (deposit) their winnings?NC Lottery
Hi, Latandra! These are winners that won through Online Play, but we aren't sure whether they've withdrawn their winnings or not.

1/05/2025 10:37 - Jenny M.

Hi ! Can you tell me Approximately how many entries there are for the Holiday second chance draw #4 & how many are there currently for the 2x the cash second chance draw #4?NC Lottery
Hi there, Jenny! We responded to your inquiry on another post as well, but wanted to respond here too in case you saw this one first (or if any other players were curious!). We received 21,945,774 entries into our 2024 Holiday Second Chance drawing and 40,552,914 entries into our 4th 2024 Multiply the Cash Second Chance Drawing. We're wishing you lots of luck!

1/01/2025 08:16 - Eugene H.

NCEL, Your response to Robert M. is dishonest. Playing the lottery is gambling. People put down money in hopes of winning. To say that playing the lottery is the same as dinner or a movie is false. They are not the same thing, and the outcome expected is in no way the same. Be better NCEL.

12/25/2024 09:45 - Robert M.

Garbage. The NCEL is a marketing machine. NCEL has achieved record sales and returns to Education. Annual sales grew by 121% to $5.37 Billion in FY 2024 from $2.42 Billion the year before. “Sales and returns” translates to record losses for NC residents income. The ‘feel good, we CARE’ marketing - or propaganda - steers clear of the cold, hard realities. Perhaps I’m wrong, but nobody has “fun” losing their hard earned income.NC Lottery
Hi, Robert! Just like seeing a movie or going out to dinner, playing the lottery is meant to be a fun form of entertainment. We never want our players to use money that they would otherwise use for bills or other necessities on lottery tickets. We hope all of our players will only play if they're enjoying themselves, and only with money they have set aside for entertainment.

12/22/2024 07:51 - keith m.

well then, stop using social media to earn points and enter contests,use the NC lottery site only for this!I can see advertisements and info but not for points etc.

12/22/2024 04:25 - Sheree P.

Thanks

12/20/2024 09:27 - Robert A.

thx

12/20/2024 07:06 - Marion H.

O ok nice

12/20/2024 05:32 - quentin d.

Well why if it's 1 :4 odds or whatever I put over 300 in banker bonus playing 1,2and up to 5a spin and still nothing I don't get it .NC Lottery
Hi, Quentin! Overall odds of 1 in 4 doesn't mean that if you buy 4 plays in a row, one is guaranteed to be a win. Those odds mean that 25% of all plays would result in a prize, though that means 75% of plays would not. Remember, it takes luck to beat the odds! We hope you'll only play for fun if you're enjoying yourself, knowing it takes luck to win a prize. We're wishing you lots of luck!

12/20/2024 12:18 - MORRIS B.

NCEL should do a promotion like sports betting where first time account signups get like $50 bonus cash added to their account up on registration. Would be a great promotion to get new lottery customers

12/19/2024 10:46 - James C.

Just read about December 8ths carolina cash 5 jack pot. Cool !

12/19/2024 04:32 - Kanisha L.

Thank-you for your trust , and secureness

12/19/2024 03:36 - larry c.

Nice information about your game but it still nice to win a top prize I like to see top prizes won on Western North Carolina side

12/19/2024 12:15 - Charles H.

What a load of bull cookies. If that were the case then you would make the Speedway in Siler City give me the $500 that their stupid cashier cheated me out of by refusing to sell me a pick 3 ticket. I asked for 1 3-3-3 ticket and she refused to sell it to me and she had about 25 minutes to do so. The numbers hit that evening and so thanks to her I was cheated out of $500. I'll bet if anyone tried to cheat the lottery they would go after them with a vengeance, but if a player like myself gets cheated then it's just tough luck.

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